Sunday23 February 2025
segodnya.org.ua

They can even arrive with the police: what debts can lead to a power shutoff?

When can power supply be disconnected due to debt, and how can this be avoided?
Свет могут отключить даже с участием полиции: узнайте, за какие долги это происходит.

Electricity can be disconnected for users who have not paid for consumed electricity, as well as if the consumer does not allow representatives of the energy supply company access to the commercial accounting devices (meters). According to the law, there is no specific debt amount established after which disconnection of electricity supply is guaranteed — this is left to the discretion of the companies.

Energy expert from the Ukrainian Institute for the Future, Andrian Prokop, noted that this could involve debts of 3 thousand hryvnias and for two months. It should be mentioned that after his prediction, the tariff increased significantly. The consumer must be notified at least 10 working days prior to the disconnection of electricity, say representatives from "Prikarpatyoblenergo".

The consumer can check the documents, and the police will be called for troublemakers

Employees of the regional energy company must have identification that includes details such as full name, position, identification number, validity period, and a stamp. This helps to avoid misunderstandings and protect oneself from potential fraudsters.

If the employees of the energy company face threats or physical violence from the consumer or if the consumer obstructs the work — they may call the police. If the threat or physical harm is confirmed, the consumer may be held administratively or even criminally responsible.

How to restore electricity supply after disconnection?

Electricity supply can be restored after paying off the debt or the costs of reconnection. It is also possible to submit a request for debt restructuring. Restoration of electricity supply occurs within 3 working days in cities and 5 working days in villages.

Earlier, "Telegraph" reported that debtors could not only have their services disconnected. The provider may file a lawsuit — if the ruling is in their favor, the debtor will also pay court costs.